FAQ

Frequently Asked Questions

Common Questions

Most Popular Questions

Once your order has shipped, you will receive an email with your invoice, which will include the tracking number for FedEx, UPS, or DHL.

Please discuss any changes with your account manager before shipment of your order.

Your shipping quote will be based on the weight of the order and the destination address it is being delivered to. Your account manager will be happy to get you the most relevant shipping quotes for your order.

NEW: Brand New Phones, In original box, with original accessories, as listed in the product description. 
 
FACTORY REFURBISHED: Reconditioned phones close to new, but it will not be exactly like brand new. 
 
A-STOCK: Lightly used phones,Fully tested  may have very minor small nicks or scratches.
 
B-STOCK: Used phones Fully Tested, will have visible nicks and/or scratches

Please navigate to the "Contact Us" page and fill out the form.

We are very sorry to hear that, please contact your account manager who will be happy to assist you with any order errors.

We provide a 60 day warranty for all products that we provide.

Orders typically ship within 24 hours of order placement, please discuss with your account manager if you have any special shipping requirements or deadlines to meet.

We ship to any destination that FedEx will deliver to, around the globe.

As a wholesale-only company we accept payment by Bank Wire Transfer